Track Events & Custom Conversions with Meta Pixel

Watch the step-by-step walkthrough below, then follow along with the guide to set up event tracking and custom conversions in Meta Events Manager — no code required.

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Step by Step

Track Events & Custom Conversions with Meta Pixel

Follow these steps alongside the video to set up events and custom conversions in Meta Events Manager.

Part 1 — Track Events with the Event Setup Tool
1

Navigate to your Events Manager

  • Go to business.facebook.com/events_manager2 and select your pixel
2

Navigate to Data Sources

3

Click on the Add Event drop-down button

4

Select Add new integration

5

Select Meta pixel

6

Select Event setup tool

7

Open Event setup tool

8

Paste the URL your event lives on and open the Event setup tool

  • Make sure the Meta pixel is already installed on this page before proceeding
  • The tool will open a live preview of your page inside the setup interface
9

Click on Track a new button

10

Select the button you would like to track

  • Hover over clickable elements on the page preview and click the one you want to track
11

Configure your event

  • Choose the event type that best matches the action — common options include Lead, Contact, Purchase, ViewContent, and CompleteRegistration
  • Add any optional parameters (e.g. value, currency) if relevant
12

Confirm and finish your setup

  • Click Confirm to save the event — it will now fire every time a user clicks that button
Part 2 — Track Custom Conversions
1

Navigate to Custom Conversions

  • In Events Manager, click on Custom Conversions in the left-hand menu
2

Click on the Create Custom Conversion button

3

Name your Custom Conversion

  • Use a clear, descriptive name (e.g. "Thank You Page Visit") so it is easy to identify in your ad campaigns
4

Select the URL conditions

  • Set the rule to match the URL of your confirmation or thank-you page — for example, URL contains /thank-you
  • Choose the conversion category (e.g. Lead, Purchase) and optionally add a conversion value
5

Create (save) your Custom Conversion

  • Click Create — your custom conversion is now available to use as a campaign objective or reported conversion event in Meta Ads Manager

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FAQ

Frequently Asked Questions

Common questions about tracking events and custom conversions with the Meta pixel.

What is the difference between a Meta pixel event and a custom conversion?

A pixel event (e.g. Lead, Purchase, ViewContent) is a standardised action tracked directly on your website using the Meta pixel or the Event Setup Tool. A custom conversion is a rule you define in Events Manager — typically based on a URL visit — that groups or filters pixel data into a specific conversion you care about. Custom conversions are useful when you want to track thank-you pages or specific URL paths without touching any code.

Do I need to install the Meta pixel before using the Event Setup Tool?

Yes. The Meta pixel base code must already be installed on the page before the Event Setup Tool can work. The tool loads a live preview of your page and injects event tracking by identifying clickable elements — it requires the pixel to be present to fire the events correctly. If the pixel is not installed, use Meta's Partner Integrations (such as Google Tag Manager) to install it first.

Which event type should I use — Lead, Contact, or a custom event?

Use Meta's standard event types whenever possible, as they are recognised by Meta's algorithm for campaign optimisation. Use Lead for form submissions or enquiries, Contact for contact button clicks (phone, WhatsApp), Purchase for completed transactions, and CompleteRegistration for sign-ups. Custom events are available for non-standard actions but may have limited optimisation support.

How do I verify that my Meta pixel event is firing correctly?

Install the Meta Pixel Helper Chrome extension, then visit the page where your event is set up and trigger the action (e.g. click the button). The extension will show a green tick and the event name if it fires correctly. You can also check Events Manager → Test Events to see real-time event activity from your browser session.

Can I use a custom conversion as a campaign optimisation goal?

Yes. Once created, your custom conversion will appear as an option in the Conversion event field when setting up a Conversions campaign in Meta Ads Manager. Meta will then optimise your ad delivery to show ads to people most likely to complete that specific action. For best performance, ensure your custom conversion has received at least 50 events in the past 7 days before optimising toward it.

What is the iOS 14 impact on Meta pixel tracking?

Apple's iOS 14+ App Tracking Transparency framework allows users to opt out of cross-site tracking, which limits how the Meta pixel can track conversions from iOS users. To mitigate this, Meta introduced the Conversions API (CAPI), which sends event data server-side rather than relying solely on the browser. Setting up domain verification and aggregated event measurement in Events Manager is also recommended to maximise the data you can receive and use for optimisation.

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